All you need to know before ordering

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They deserve it

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The estimated delivery time and costs depend on the country where the Costlierbox is sent to.  It is also possible to insert a preferred delivery date at check out. As soon as your order has been sent you will receive an email with information about the shipment and a Track & Trace.

FREE SHIPPING for orders in The Netherlands

How to order a Costlierbox:

Browse

Browse through our website. And choose your favorite Costlierbox.

Add to Cart

See something you fancy? Just click "Add To Cart"

Payment

Once you're done adding items to your cart, just add (in case desired) a preferred delivery date, click "Checkout" and choose your payment method.

Delivery

Delivery time depends on where you are in the world. Local shipping usually takes 1-3 days. Also, a preferred delivery date can be added.

Enjoy!

Yay! The Costlierbox is received. Time to see them happy!

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Shipping time & costs per zone:

Zone 1

The Netherlands

 

FREE SHIPPING
Delivery time: 1-3 business days

Zone 2

Belgium

Germany 

France

Luxembourg

Monaco

Denmark

Austria

Spain

Italy

Sweden

Shipping cost: €10,75

Delivery time: 2-4 business days

Zone 3

Switzerland

Bulgaria

Finland

Greece

Hungary

Ireland

Croatia

Lithuania

Liechtenstein

Poland

Portugal

Romania

Slovakia

Slovenia

Czech Republic

 

Shipping cost: €15,95

Delivery time: 2-5 business days

Zone 4

Albania

Armenia

Bosnia and Herzegovina

Bulgaria

Georgia

Gibraltar

Moldova

Montenegro

Turkey

Belarus

Shipping cost: €18,95

Delivery time: 2-5 business days

Custom order?

Return & Exchange Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@costlierbox.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@costlierbox.com.

 

Damages and issues


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items


Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.